Privacy Policy

1.Who we are

We are a Wyoming, United States limited liability company that designs and builds custom AI solutions for businesses. For the purposes of applicable data-protection law, Ninth Fold is the controller of the personal information described in this policy, except where we process information on behalf of a client, in which case we act as a processor under that client’s instructions.

2.Information we collect

• Information you provide. Your name, business name, email address, phone number, and the contents of messages or forms you submit (for example, when booking a call or requesting a proposal).
• Usage & device data. IP address, browser type, pages viewed, referring pages, and interactions with our site, collected through cookies and similar technologies.
• Client engagement data. Materials, accounts, and data you share with us to deliver a project. This may include data we process on your behalf as part of an AI solution.

3.How we use information

• To respond to inquiries, schedule calls, and provide proposals.
• To deliver, maintain, and improve our services and website.
• To send administrative messages and, where permitted, relevant updates.
• To analyze usage and improve performance and security.
• To comply with legal obligations and enforce our agreements.

4.SMS & text messaging

If you give us your mobile number and agree to receive text messages, Ninth Fold may send you appointment confirmations and reminders, replies during a conversation you started, updates about a project we are delivering for you, and billing notices.

We do not sell, rent, or share mobile phone numbers or SMS opt-in consent with any third party for marketing purposes. Text messaging originator opt-in data and consent is not shared with third parties, excluding the aggregators and messaging providers we use to deliver the messages themselves.

You give consent either by ticking the unchecked consent box on one of our forms, or verbally on a call you scheduled with us — in which case we record what you agreed to, when you agreed to it, and who recorded it. Consent to receive text messages is never a condition of any purchase.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. You can also opt out or ask a question by emailing hello@ninthfold.io. Carriers are not liable for delayed or undelivered messages.

5.Legal bases for processing

Where the GDPR or similar laws apply, we rely on the following legal bases: your consent; the performance of a contract with you; our legitimate interests in operating and improving our business; and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent.

6.Cookies & analytics

We use cookies and similar technologies, including Google Tag Manager and analytics tools, to understand how our site is used and to improve it. You can control cookies through your browser settings; disabling them may affect some site functionality. Where required, we request consent before setting non-essential cookies.

7.How we share information

We do not sell your personal information. We may share it with:

• Service providers who help us operate our website and business (such as hosting, analytics, scheduling, and communication tools), under confidentiality obligations.
• AI and infrastructure providers as needed to deliver a solution you have engaged us for.
• Legal and safety recipients when required by law or to protect rights, property, or safety.
• Business transfers in connection with a merger, acquisition, or sale of assets.

8.Data retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

9.Data security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10.Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, to object to or restrict certain processing, and to opt out of marketing. California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of the “sale” or “sharing” of personal information (we do not sell personal information). To exercise any right, contact us using the details below; we will respond as required by law.

11.International transfers

We are based in the United States, and your information may be processed in the United States or other countries that may have different data-protection laws than your own. Where required, we use appropriate safeguards for such transfers.

12.Children’s privacy

Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

13.Third-party links

Our website may link to third-party sites and services that we do not control. This policy does not apply to those sites, and we encourage you to review their privacy policies.

14.Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be effective when posted, and your continued use of our website constitutes acceptance.

15.Contact us

For questions or to exercise your privacy rights, contact us at: